
EU DigiTOUR programme is designing a transnational capacity-building programme around digital transformation for the tourism industry. The program will be carried out online to reach expectants worldwide. The programme aims to provide professionals working in the tourism industry, with a specific focus on EU traditional tourism SMEs, a comprehensive introduction to the key issues and solutions around the adoption of AI, IoT, VR/AR, and big data in business. The programme will be designed and delivered to people in all functions and roles, among others, including EU tourism SME owners and startup founders, purchasers, production and quality managers, retail and sales personnel, communication specialists and logistical staff.
The purpose of the programme is to provide fundamental knowledge, tools, and inspiration needed to actively engage in digital transformation, tackle challenges, and exploit opportunities as digital ambassadors of digital transformation.
Considering the key target group, EU traditional tourism SMEs, the programme will be built around:
- Basic knowledge: understanding first and foremost the new digital technologies and how the SMEs can benefit from them.
- Strategic knowledge: understanding where, when, and how to invest time and money in order to achieve development and reach new markets.
The programme will be based on:
- A hybrid 1-1 mentoring provided by the network of DigitALL Mentors, specialized professionals in the field of AI, AR/VR, IoT, big data, providing assistance, support, and mentoring to tourism SMEs through personalized mentoring sections. The duration of the classes is 4 weeks.
- Online experimentation classes, where the groups of participants will have the possibility to explore the different online platforms which are essential for them to use, when expanding their knowledge about the digital sphere.The duration of the classes is 4 weeks.
- Online Workshops and masterclasses, with groups of 10/15 attendees, covering 5 topics within AI, VR/AR, IoT, big data, and business intelligence, providing the opportunity to meet industry experts, tech and tools service providers, and to experiment with these new kinds of value creation and capture. The duration of the classes is 4 weeks.
The multi-layered capacity building programme will encourage EU tourism SMEs to reassess their business models and make key changes for both strategy and practice.


